![]() Wait until the update process is complete before using it again.Do not initiate another update from second Poly device during update process.Do not use it for streaming media or for calls during update process.Disconnect it from all paired devices, including phones, tablets and computers.Find links to Hub Mobile on the Poly website >īefore updating the speakerphone, make sure you do the following: Plantronics Hub Downloadĭownload Hub Desktop from the Poly website >ĭownload Hub Mobile from the Google Play Store or Apple App Store. Hub is compatible with Poly/Plantronics Headsets, including the Voyager, Savi and Blackwire series, and Poly/Plantronics Speakerphones, including the Calisto series - as well as today’s speakerphone: Poly Sync 20.įollow the links to Hub Desktop and Hub Mobile below for full compatibility information. Learn more about Plantronics Hub on our blog: Plantronics Hub: Personalize Your Headset Experience > Plantronics Hub Compatibility You can customize settings, check status, manage sensor options and more for Poly headsets and speakerphones. Hub does much more than let you update firmware. Using the smartphone app, you can update firmware wirelessly - make sure your Wi-Fi signal is strong and stable. Update firmware for Poly Sync 20 Speakerphones using Plantronics Hub, a free application for Windows or macOS computers and Android or iOS smartphones. How to Update Firmware of Poly Sync 20 Smart Speakerphone Here’s a full breakdown of the Poly Sync 20 Smart Speakerphone series: PartĬheck out our blog: Meet Poly Sync 20 Smart Speakerphone: Portable Perfection > There are also versions with USB-A or USB-C Bluetooth dongles included to use the speakerphone wirelessly with a computer or laptop. Every model supports Bluetooth to connect with a smartphone or tablet. It’s available in standard UC or Microsoft Teams editions with either USB-A or USB-C connectivity via a USB cable that wraps around the speakerphone neatly when not in use. There are Microsoft Teams Certified models that have a dedicated Teams button - simple. ![]() And it works for almost any other softphone. Sync 20 is Zoom Certified, making it the perfect speakerphone for Zoom calls. It comes with a carrying case and an optional lanyard, so you can take it on the go without worrying about damaging it. Slim, modern and highly portable, Sync 20 is built to last: it’s IP64 rated against dust and water ingress. In fact, its battery is so powerful that you can use the USB charging port to charge your smartphone - it doubles as external battery. 20 hours of battery life means all-day performance. Use Sync 20 for more than just calls - the sound quality for music or movies will amaze you. In this blog, we’re going to cover how to upgrade Poly Sync 20 to the latest firmware version. ![]() ![]() That’s it! Have you successfully updated your VoIP headset? Follow our Q&A blog posts to learn more about frequently asked VoIP questions and answers.Poly Sync 20 is a personal smart speakerphone with Bluetooth and USB connectivity, crystal-clear sound with professional noise cancellation, voice tracking microphones and more - wherever you need it. When prompted, disconnect your headset from the PC.Here you can personalize your preferred settings.On this page:, choose Voyager Legend> Get Started> Continue> Continue.Connect your headset via the USB charging cable. ![]() Now it’s time to update your Poly headset!
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